Tool that turns emails into tasks assigned to the right person

Alexia.ai looks like a direct match: it reads email requests and turns them into tasks for the right people, with the option to reassign before confirming. (alexia.ai)

If you mean routing incoming shared-inbox emails to teammates, Flowtask and WeboTask also advertise email-to-task assignment. (flowtask.work)

Which tool fits depends on your task system and how you decide who owns an email. Here are the main options.

If you want to build the routing rules yourself

• Zapier or Make: These connect Gmail or Outlook to many task apps. One template creates tasks from incoming messages and assigns them to whoever is on duty, pulled from a lookup table. It maps message details, filters for actionable threads, looks up the on-duty owner, and creates Asana tasks. Another routes processing emails using a rotation, so each new one goes to the next person. It computes rotation ownership and forwards the message with the assignment and timing. Pricing is usage-based, so costs rise with volume.

If your team works in Gmail or a shared inbox

• Gmelius: It lets you set rules that assign incoming emails to specific team members based on keywords, sender, or subject line. Gmelius allows users to create rules that automatically assign emails to specific team members based on criteria such as keywords, sender, or subject line.
• Front or Missive: These shared-inbox tools route and assign conversations within a team. Front uses shared queues, and Missive uses assigned conversations in a team inbox.

If you want AI to read the email and pick the owner

• Taskade: An AI agent reads each message, pulls out the request, and files it with an owner and a due date. Its assignment rules can also be set by keyword or sender, so you can choose between AI and fixed rules.
• AI Emaily: This tool proposes commitments from the thread itself, and you can reassign them in the same place. Its ranking comes from a vendor-authored comparison, so verify the claims.
• Pidgy (Alkmist): This is built for audit firms. It reads each email, extracts the action and the outstanding request, files it under the right engagement, and follows up until it is closed.

If you only need a simple copy into a task app

• Asana or Todoist email-in addresses: You forward the email to a project address. Asana's version is a one-way copy, so the task doesn't stay linked to the thread. Its per-project addresses are useful for simple intake, but they don't route to individuals on their own.
• Outlook or Gmail buttons: These create a task from one email with one click. They don't assign it to anyone.

Practical notes

• Most "assigned to the right person" setups depend on rules such as sender, keyword, project, or a rotation. AI can suggest an owner, but it still needs a rule or a human to confirm.
• Pricing and features change often, and I didn't verify current plans. Check each vendor's pricing page before you buy.

If you tell me which email platform (Gmail, Outlook), task app (Asana, Jira, ClickUp, Notion), and team size you have, and how you decide who owns a request, I can narrow this to one or two tools.

To turn emails into tasks assigned to specific people, you generally have three categories of solutions: collaborative inbox platforms, project management integrations, and automation workflows.

The best choice depends on whether you want a dedicated system for your team's email or a way to connect your current email to your existing task management tools.

1. Collaborative Inbox Platforms (Best for Teams)

These tools replace or sit on top of your email (like Gmail or Outlook) and turn every email into a "ticket" or task that can be assigned, tracked, and discussed internally.

• Front: Highly regarded for shared inboxes. It allows you to assign emails to team members, leave internal comments on threads, and see who is working on what in real-time.
• Missive: A collaborative email client that integrates chat and task management directly into the email interface. It is excellent for teams that need to draft emails together and assign tasks without leaving the conversation.
• Hiver: Designed for Google Workspace users, it turns your Gmail into a helpdesk-style system where emails are treated as tasks that can be assigned, tagged, and tracked.
• Helpmonks: A focused shared-inbox solution that includes built-in task management and CRM features, allowing you to assign emails to colleagues easily.

2. Project Management Tools (Best if you already use one)

If your team already uses tools like Monday.com, Asana, or ClickUp, you don't necessarily need new software. Most of these have built-in "Email-to-Task" features.

• Monday.com / Asana / ClickUp: You can configure these tools to generate a unique email address for a specific project board or person. When an email is forwarded to that address, it automatically creates a task.
• Automation: Many of these platforms allow you to set up rules so that emails from specific senders or with specific keywords are automatically assigned to a designated person upon creation.

3. Automation Workflows (Best for Custom Routing)

If you need highly specific logic—for example, "If the email is from Client X, assign it to Person Y in Jira/Notion/Asana"—automation platforms are the most powerful choice.

• Power Automate (Microsoft 365): If you use Outlook and Planner/To Do, Power Automate is the industry standard for creating custom triggers. You can build flows that automatically detect incoming emails, parse the content, and assign them to specific team members based on your own logic.
• Zapier or Make: These tools connect thousands of apps. You can create a workflow (e.g., "When a new email arrives in Gmail, create a task in Trello and assign it to [Name]"). This is ideal if you want to connect email to tools that don't have native integrations.

Summary Recommendation

• If you want to stop switching between apps: Look into Front or Missive. They keep the task inside the email environment, which is often the most efficient way to manage communication-heavy work.
• If you want to keep your current email and project tool separate: Use Power Automate (for Microsoft users) or Zapier (for cross-platform flexibility) to automate the handoff between your inbox and your task manager.
• If you manage high volumes of customer requests: Choose a helpdesk-style platform like Hiver or Helpmonks to ensure requests are routed and assigned systematically.

Missive is a good fit: it can turn emails into tasks and use AI rules to route messages to the appropriate teammate based on their content. ⁹¹⁰

If you want something more focused on task creation, Taskade says it can create tasks from emails and assign them based on keywords or sender information. ²